Privacy Policy

Aesthetidocs Limited ("Aesthetidocs") is committed to protecting your personal information and respecting applicable data protection laws around the world. This privacy policy explains how we do this, and it applies to your use of our websites, products, and services.

How we use your personal information

We use personal information in order to promote and provide the Aesthetidocs software service, to ensure the security of our websites, and to run our business. We have set out below more information on the categories of personal information that we collect, the specific ways in which that personal information is processed by us, the legal bases which permit us to do this, and the types of partners with whom we share your personal information.

What information does Aesthetidocs collect?

Your name, username, and password
Your address, email address, and phone number
Your payment details
Your marketing preferences, including any consents you have given us
Information related to the browser or device you use to access our websites
Records of your use of Aesthetidocs services
Any personal medical information you submit to us when completing any of our forms, documentation or otherwise provided by you as part of booking and managing your appointment with your chosen clinic

How does Aesthetidocs use your information?

We use your information as follows:

To fulfil a contract with you or take steps at your request before this:
- When you use our platform to create and manage a booking with a clinic
- Providing information and technical support if you ask for this
- Contacting you with information about changes to services
- Handling credit card information provided through our websites using PCI-compliant payment services
- Storing and analysing your information in order to review and progress your job application if you apply to work with us
As required by Aesthetidocs to conduct our business and pursue our legitimate interests, in particular:
- Giving you access to our products or services
- Providing you with different content within a product or service, depending on how you use that product or service
- Letting you know about Aesthetidocs products and services by post, email, and phone in accordance with your marketing preferences and laws relating to direct marketing
- Analysing how you use Aesthetidocs products and services so we can improve our levels of service and develop future products and services, including through the use of surveys
- Ensuring the security of Aesthetidocs websites and information technology systems and protecting our rights.
Where you give us consent:
- Where we need your consent to process your medical and other sensitive personal information
- If we need your consent in order to send marketing for Aesthetidocs products and services to you
For purposes which are required by law:
- Sharing your personal information in order to comply with legal obligations to which Aesthetidocs is subject.

How will Aesthetidocs share your information?

We share your personal details:

Within Aesthetidocs in order to carry out the processing described above
With such clinics or treatment providers with whom you are seeking to make and manage a booking or appointment
With third party service providers who process your information on Aesthetidocs’s behalf for the purposes above – such as payment processors, or IT service providers

We will also share your personal information:

If we think this is necessary to in order to protect the rights, property, or safety of Aesthetidocs, our employees, our commercial partners, or our customers. This includes sharing information for the purposes of fraud protection and credit risk reduction
With government authorities and/or law enforcement officials if required by law.

Giving and withdrawing your consent, and updating your personal information

Where your consent is required for us to process your personal information, we will ask for your consent at the point at which you provide your data. You have the right to withdraw that consent at any time. You can also update your personal information at any time. If you wish to do either, contact us at support@aesthetidocs.com .

Storing your personal information

Your personal information may be stored and processed outside of the country where it is collected, including outside of the United Kingdom or the European Economic Area. When transferring information to others, within the UK, the EEA or otherwise, we ensure that appropriate and suitable safeguards and technical measures are in place to protect your personal data. To do this, we make use of standard contractual clauses that have been approved by the UK authorities and the European Commission with our suppliers, or we implement other similar measures required by laws around the world.

We will only keep records of your personal information for as long as is reasonably necessary for the purposes for which we have collected it, and in order to comply with any statutory or regulatory obligations in relation to retention of records. We respect requests to stop processing your personal data for marketing purposes. This includes keeping a record of your request indefinitely so that we can respect your request in future.

Your rights

You have the right to request access to and rectification or erasure of personal information, the right to restrict processing of your personal information, and the right to object to processing of your personal information. You have the right to object to your personal information being processed on the grounds of Aesthetidocs’s legitimate interests. You have the right to object to us sending you direct marketing and profiling you for the purposes of direct marketing. You have the right to lodge a complaint regarding our processing of your personal information with a data protection supervisory authority in a country where you live, work, or where you believe a breach may have occurred.

Contacting us

The data controller for our websites, products and services is Aesthetidocs Ltd of Lockview House, 49 Lockview Road, Belfast, Northern Ireland, BT9 5FJ.

You can contact us by email at support@aesthetidocs.com .

If you wish to contact our Data Protection Officer, please email dataprotection@aesthetidocs.com .

At The Elegance Clinic, we are dedicated to safeguarding the privacy and confidentiality of our client's personal information. This privacy policy outlines how we collect, utilize, store, and protect the data obtained from our clients. By engaging with our services, you acknowledge your consent to the practices described in this policy.

Information We Collect: We may collect the following personal information from our clients:

Names
Phone numbers
Email addresses
Medical history forms
Consent forms

Use of Personal Information: The personal information collected provides our clients with exceptional services and ensures their safety during treatments. The primary purposes for which we use personal information include:

Verifying client identities
Assessing medical suitability for treatments
Providing personalized care and treatments
Facilitating communication and appointment scheduling
Processing payment transactions
Ordering prescription items (when necessary)
Sending important updates, reminders, and relevant information
Conducting marketing and promotional activities (with consent)

Data Protection and Security: We maintain stringent security measures to safeguard personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

Employing secure systems and encryption technologies to protect data transmission
Restricting access to personal information to authorized personnel only
Regularly updating and maintaining security protocols
Implementing strict data retention policies
Conducting staff training on privacy and data protection

Sharing of Personal Information: We do not sell or share personal information with third parties for their direct marketing purposes. However, we may share personal data under the following circumstances:

With client consent for specific purposes
When required by law or legal process
With trusted third-party service providers who assist us in delivering our services (e.g., payment processors, IT support)
In the event of a merger, acquisition, or sale of our business assets, where client information may be transferred to the acquiring entity

Marketing Communications: With client consent, we may use their contact information to send marketing communications about our services, special offers, and relevant updates. Clients can opt out of receiving such communications at any time.

Client Rights and Choices: Clients have the right to access, correct, update, or delete their personal information held by us. They can also withdraw consent for specific uses of their data. To exercise these rights or address any privacy-related concerns, clients may contact us using the information below.

Data Retention: We retain client personal information for as long as necessary to fulfil the purposes outlined in this policy unless a more extended retention period is required by law.

Children's Privacy: Our services are for individuals aged 18 and above. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from a minor, we will take steps to delete it promptly.

Changes to the Privacy Policy: We reserve the right to update this privacy policy periodically. Any modifications will be effective upon posting the revised version on our website. Clients are encouraged to review this policy periodically for any changes.

Contact Us: If you have any questions, concerns, or requests regarding our privacy practices or this privacy policy, don't hesitate to contact us at

The Elegance Clinic,

20 Queens Avenue,

Welwyn Garden City,

Hertfordshire,

AL7 4BZ.

By using our services or providing your personal information, you acknowledge that you have read and understood this privacy policy and consent to collecting, using, and disclosing your information as described herein.